Dominion Energy is urging customers to stay safe as National Utility Scam Awareness Day is Nov.15. The company warns that utility scammers never take a vacation and often increase in activity during the busy holiday season. The warning signs of a utility scam include a demand for payment via a credit or debit card, or a threat to service disconnection if a customer does not immediately respond to a call. Utility scammers often falsify their caller ID to appear as from a Dominion Energy customer service number. Customers should not allow individuals claiming to be Dominion Energy employees without proper identification, an appointment or a reported emergency.

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